In addition to maintaining a complement of State Licensed and State Certified Professional
Appraisers on staff, OSA, Inc. also has additional staff to provide additional customer support.
This allows customers to make requests, schedule appointments, administer accounts,
even if the appraisers are out of the office.
However, sometimes, customers simply wish to ask questions, check on report status, or
provide shipping and billing data for an assignment. That's why OSA, Inc., has responded by providing
the following alternative methods for contacting OSA, Inc.
The following are typically available 24 hours a day:
1 - An automated voice message system is available anytime the office is closed, or anytime lines are busy. Be sure to leave
your telephone number and a message at 800-795-3282 so your call can be returned.
2 - Fax transmission. Send fax to 216-362-1001.
3 - OSA, Inc. Web Site, which provides this information and Frequently Asked Questions.
4 - E-mail to appr@ohiovalue.com
5 - Electronic Data Interchange (EDI) is now enabled. If you have EDI-enabled software and an Internet connection,
you may send EDI transmissions to us. (Use Fannie Mae Mortgage Links and look for our link, OSA, Inc. - Northeast Ohio)